1. Orders & Shipping
How can I place an order?
Simply browse our products, add the desired items to your cart, and proceed to checkout. Follow the prompts to complete your purchase securely.
How long does shipping take?
Delivery times vary based on location and shipping method. You will receive an estimated delivery date at checkout.
Can I track my order?
Yes! Once your order is shipped, we’ll send you a tracking number so you can monitor your delivery progress.
Do you offer international shipping?
We do! Shipping fees and delivery times may vary depending on the destination.
2. Payments
What payment methods do you accept?
We accept PayPal, credit and debit cards. Even if you don’t have a PayPal account, you can still pay using a card through PayPal’s guest checkout.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to ensure your data is protected.
3. Returns & Refunds
What is your return policy?
If you’re not satisfied with your purchase, you can return it within 30 days for a refund or exchange. Please ensure the product is unused and in its original packaging.
How do I request a return?
Contact our support team at rydenmarket@gmail.com to initiate the return process.
When will I receive my refund?
Refunds are processed within 1 business days after we receive the returned item.
4. Account & Support
Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account allows you to track orders, save your details, and receive exclusive offers.
How do I contact customer support?
You can reach us via email at rydenmarket@gmail.com for any inquiries.
