Returns & Refunds Policy
We want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer a straightforward return and refund process to make things right.
🔄 Return Eligibility
You may return products within 30 days of receiving your order, provided they meet the following conditions:
✅ The item is unused and in its original packaging.
✅ The item is not damaged or altered in any way.
✅ Proof of purchase (receipt or order confirmation) is provided.
📦 How to Initiate a Return
- Contact Us – Email our customer support team at rydenmarket@gmail.com with your order details and reason for return.
- Approval Process – Once we review your request, we will provide return instructions.
- Ship the Item – Return the item using a reliable courier service. Customers are responsible for return shipping costs unless the item is defective or incorrect.
- Inspection & Confirmation – Once we receive and inspect the returned item, we will proceed with a refund or exchange.
💰 Refund Process
- Refund Method: Your refund will be issued to the original payment method used for the purchase.
- Processing Time: Refunds are processed within 1 business days after the return is approved.
- Partial Refunds: If an item is returned in a used or damaged condition, only a partial refund may be issued.
🚫 Non-Returnable Items
Certain items may not be eligible for return, including:
❌ Items marked as Final Sale or Non-Returnable.
❌ Perishable goods, personal care products, or digital items (if applicable).
❌ Any item returned beyond the 30-day window.
📞 Need Assistance?
If you have any questions regarding returns or refunds, our support team is happy to help!
✉ Email: rydenmarket@gmail.com
